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©Asili Herbs & Botanica LLC, Fayetteville, NC

Policies

Privacy policy

This Privacy Policy describes how and when your information will be collected, used, and shared when you purchase an item from us, contact us, or otherwise use our services through our website and related sites. 

This Privacy Policy does not apply to the practices of third parties that we do not own or control, including Etsy, WIX, or any third party services. You can reference the Privacy Policy of the sites mentioned to learn more about its privacy practices.


We may collect, use, retain, and share your information if it is reasonably necessary to: (a) respond to legal process or to government requests; (b) enforce my agreements, terms and policies; (c) prevent, investigate, and address fraud and other illegal activity, security, or technical issues; or (d) protect the rights, property, and safety of my customers, or others. Excluding these reasons, rest assured that any information given on this website remains here.

Shipping

The time I need to prepare an order for shipping varies. Generally, orders are shipped out between one and three business days. Please be considerate during busy times of the year, such as the holiday season. During these instances where delays are possible, I will keep you updated via email. Customers are responsible for any customs and import taxes that may apply. I'm not responsible for delays due to customs.

Returns & Exchanges

I gladly accept returns and exchanges

Contact me within: 14 days of delivery

Ship items back within: 30 days of delivery

I don't accept cancellations

But please contact me if you have any problems with your order.

Because of the nature of these items, unless they arrive damaged or defective, I can't accept returns for:

  • Custom or personalized orders

  • Digital downloads

  • Items on sale

Buyers are responsible for return shipping costs. If the item is not returned in its original condition, the buyer is responsible for any loss in value.

Payment Options

All major credit and debit cards are accepted safely and securely through Square Reader or PayPal.

Disclaimer

The products, services, and information available through this site have not been evaluated by the FDA and are not approved to cure, treat, diagnose, or prevent any illness. The information shared on this website stems from an undergraduate education background and herbalist education. Yemaya Energy Healing and Asili Apothecary are not to be held liable for information in regards to dosage as such products are not evaluated by the FDA. Yemaya Energy Healing and Asili Apothecary are not liable for any damages for services or information provided. Terms are agreed to upon payment, to included knowledge of potential risk. Upon receiving product, check to label to make sure there are no discrepancies. Contact Asili Apothecary for any concerns or clarification. You should always consult with your health care provider before taking or applying any herbal concoctions, especially if you are taking prescribed medication or are on a particular diet or exercise plan. The chemistry within plants and herbs combine with the body's biochemistry differently from person to person. If you experience a reaction, please discontinue use and consult your doctor. 

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About

The herbalist, chemist, and medicine maker at Asili Apothecary, Gloria created this space to facilitate healing and learning for yourself and those around you. The apothecary and homestead is based in Fayetteville, NC. Gloria enjoys time with her family and Mother Nature.

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Asili Apothecary